Helpful staff great service
Ben HarveyJUNE 2016
These people know what they’re talking about when it comes to repairs on caravans and motor homes
Audrey GarnetJULY 2016
Excellent service, staff is very helpful
Geoff WalkerJULY 2017
Very reliable and professional
Chris BrandonOCT 2017
Best possible service
Alex RossJUNE 2017
EXCELLENT !!!!, The staff are so helpful and knowledgeable. You are at ease immediately. In Gavin, I hope the company realises what a great asset they have!
Crossleys replaced the floor in our motorhome recently and we are delighted with the finished work and the service provided. Our van is now even better than when it was new. A detailed assessment and estimate for work required was provided before work started and we were kept informed of progress by email and pictures on Dropbox throughout the process. The final bill was very reasonable for the amount of work required and matched the initial estimate.We found Stephen and his team to be not only professional with extensive knowledge and experience but very approachable. As we live over 300 miles from Leyland they kindly allowed us to leave the motorhome until work could start. When we collected our van Stephen explained in detail what had been done and how to keep it maintained in future.Based on our experience, we would have no hesitation in recommending Crossley’s and just wish they would open a branch in Scotland!
Neil CooperMARCH 2017
Having just had my motorhome serviced by Crossley’s I wanted to pass on what a refreshing experience it has been. Everything completed on time with a much more thorough inspection than had been carried out elsewhere. Courteous, very helpful, professional and reasonably priced.
Robert HartleyMAY 2017
We had an accident with my motor home (my fault). Contacted Crossley’s. Steve, the boss, looked at it and immediately told me they would have a go at getting the bits. It took a bit of time but was concluded with a perfect repair, including repairing some previous damage. Even made an insurance claim for me. Excellent very helpful service at a very sensible cost.
Barbara MarshallAUG 2017
Our caravan was damaged recently and due to its age there was difficulty finding parts , the team at Crossley’s couldn’t have been more helpful. Very professional company with polite staff. I would recommend them to anyone they are a first class outfit. The final repair on our van was excellent.
Rob PresscottOCT 2017
From drop off to collection, Crossleys customer service and the work they did was first rate. A full explanation of work done was given on collection and Gavin’s experience and advice was most welcome. Thanks!
David WhiteJULY 2017
Just collected my caravan after they replaced the front panel after a slight mishap in April. The manner in which they handled every aspect of the work from initial phone with Stephen to final hand over by Gavin was highly commendable. They also carried out a few extra jobs for me at the same time which was first class, if not cheap. You get what you pay for. I’ve been in the motor industry for all of my working life and these guys rate amongst the best that I’ve dealt with. I’ll be back next year for servicing. A sincere thank you to all.
Geoff PrinceJAN 2018
Me and Stephen didn’t see eye to eye at first with our telephone conversations. But when I went to collect the caravan from Crossley’s and spoken to Stephen the owner, he’s a nice person. I’m a retired engineer and have spent time in the car repair business. So I know about quality and short cuts that can be taken. And after inspecting my caravan Crossley’s work is to a very high standard and they did other work on my van not related to the accident so 10 out of 10 for quality of the work. His hands are tied with the length of time to get the parts. And the long drawn out process it takes the insurance company to give the go ahead. I recommend Crossley’s to anyone. But don’t tell Stephen I said that !
David HunterJAN 2018
Big thank you to all at Crossley’s for your 5 star service.
Len MartinMARCH 2018
Len Martin from the Wirral, I had my caravan repaired at Crossley Coachcraft. I had to have a new top side panel fitted. They have done an excellent job you would never know it had been repaired. The service was excellent I could not fault them, nothing was too much trouble for them. Steve was there when I picked up the caravan and he explained to me everything they had done to repair it, showing me the pictures of the van. Thanks Steve 5 star job I will definitely recommend you to people, Len.
Dave EdgeFEB 2018
Recently we were asked by Swifts to bring our Caravan to Crossleys, for an inspection to check a bad case of damp, it is only just over four years old but the diagnosis was not good. I had a friend of mine tow the Caravan for me because of an eye problem. When I explained this to Gavin he agreed to keep the van in the yard until Swifts gave a date for it to be collected and taken to their Factory for the repair to be carried out. My wife and I would just like to express our thanks to everybody at Crossley Coachcraft, it is nice in this day and age to find this kind of service, anybody using this Company should have no concerns and will be treated with courtesy and respect, once again thanks to all concerned.
Chris FrancisMARCH 2018
I was recommended highly of Crossleys for the services they provide by a fellow caravanner. Well I have to say they exceeded all expectations from the initial booking in, to collection. The professionalism, knowledge and politeness of the staff I spoke to reassured me I would get a first class service. I would especially like to thank Gavin in the office and Peter in the workshop who went above & beyond, and left me in no doubt to re-book my caravan in for service next year March 2019. Regards, Chris Pitt Francis.
David LeeAUG 2018
I have picked up my caravan today and must say that impressed wasn’t enough of a word. I had recently purchased the caravan from new and caught the back of it whilst pulling out of a site and caused damage as per the photos. Gutted was an understatement, my own fault though. I contacted Crossley Coachcraft as they were recommended and approved by our insurance company. I dealt with Gavin and have to say he was very professional throughout. When I picked the caravan up I didn’t expect how good the quality was, you couldn’t see any trace of the damage, the pictures should speak for themselves. Thank you Crossley.
Len BryneSEPT 2018
We have over the years had lots of caravans and experienced lots of caravan dealer services but, we found the service received at Crossley Coachcraft to be excellent and I would have no hesitation in recommending this company.
Alan WardDec 2018
I had the misfortune to have a serious damp problem appear on my caravan that needed a swift repair. With the help of Gavin and his colleagues this was done within a few days and under the price I was quoted. Brilliant service. I would highly recommend this company.
Judy Southall March 2019
Dear Stephen, Thank you for the work done to our Buccaneer caravan, we are over the moon with the repairs you have carried out.
Louise & Ron Seddon March 2019
Dear Stephen Thanks for the great repair you did on our caravan.
When my husband collected the van, you said you could send us some pictures of the repair and evidence. Would love to see them.
Alistair Dawson July 2021
Apologies for the delay in sending this but I just wanted to say many thanks for getting my caravan sorted out.
As ever, everyone was helpful, friendly and efficient and I would have no issues in recommending your company.
Mark Christian July 2021
My caravan was broken into and Crossley’s have completed the extensive repairs to an exceptional standard. They have also completed substantial warranty repairs and I can honestly say that the caravan is now better than when we bought it new, as they upgraded parts(such as the panoramic sunroof to the newest type. The customer care I received was second to none and I am simply blown away by the extent that Crossley’s went to in their efforts to ensure that I was happy with the quality of their workmanship. This is a company that go way beyond the extra mile to ensure that customers drive away happy and I cannot recommend them highly enough. My family and I are so grateful to the guys at Crossley’s as we are able to get away and holiday again. Thank you so much👍
David Love September 2021
Dear Stephen, This is just a thank you to you and your staff for the excellent job that has been done on repairing our caravan at your firm. It is especially pleasing that it was handed back totally clean inside and out. This is different than some of the previous experiences we have had from it going in at different dealerships for maintenance !
Would you please give a big thank to your team for a job well done. Also your firm will be recommended by us, Best regards David & Julie Love.
Geoff Nelson June 2022
Hello All, I just wanted to let you know how pleased my wife and I are with the body damage repair you carried out recently on our motor home. You did a splendid job, and it looks like new. I was also very impressed with your professional and business-like approach to the initial inspection and assessment of the damage . . . . . I do prefer the no flannel, no nonsense approach. Best Regards, Geoff Nelson.
Jenny Allen July 2022
Dear Tracy, We are both so grateful to you and everyone there for your kindness and assistance with the whole process, and we are really happy with the repair, it’s fab!!! Kind regards, Jenny Allen.
Anne and John Wintle July 2022
We want to express our thanks and gratitude to you all for the way you have worked so efficiently to repair the damage to our new caravan. We would especially like to thank Neil for his kindness and sympathetic approach to us. Many thanks to you all, Anne and John Wintle.
Mark Armstrong August 2022
The Crossley Team. Just a note to say thank you for a very prompt and very satisfactory repair to our caravan. Mark Armstrong.